SHIPPING POLICY

Effective Date: January 17, 2025

1. Introduction

At CameraVexaguard (“we,” “us,” or “our”), we are committed to ensuring your orders are processed and delivered efficiently. This Shipping Policy outlines our shipping procedures, costs, timelines, and other relevant information for orders placed on our website, https://cameravexaguard.com (“Website”). By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy, as well as our Terms and Conditions, and Sales Policy, which are incorporated herein by reference. Our contact details are as follows:

2. Processing Time

  • Order Processing: We aim to process all orders within 1-2 business days of receipt. Please note that processing times may be extended during peak seasons or holidays.

  • Business Days: Our business days are Monday through Friday, excluding holidays.

  • Order Cut-Off: Orders placed after our daily cut-off time (5:00 PM EST) may not be processed until the next business day.

3. Shipping Methods

We offer a variety of shipping methods to cater to different needs and locations. The available shipping methods and their respective costs will be displayed at checkout. Common shipping methods may include:

  • Standard Shipping: This option typically offers the most economical shipping rates, with delivery times generally ranging from 3-7 business days within the continental U.S.

  • Expedited Shipping: For faster delivery, we offer expedited options such as 2-Day or Overnight shipping. The exact delivery timeframe will vary depending on your location.

  • International Shipping: We offer international shipping options to select locations. Delivery times and costs will vary based on the destination country.

4. Shipping Costs

  • Calculation of Shipping Costs: Shipping costs are calculated based on factors such as the weight and dimensions of the items, the shipping method selected, and the destination address.

  • Real-Time Calculation: Shipping costs are displayed in real-time during the checkout process.

  • Free Shipping: We may offer free shipping on orders that meet certain criteria, such as a minimum purchase amount or during special promotions. Any free shipping promotions will be clearly advertised on our Website.

5. Shipping Destinations

  • Domestic Shipping: We ship to all locations within the United States, including the 48 contiguous states, Alaska, Hawaii, and U.S. territories.

  • International Shipping: We offer international shipping to select countries. If your country is not available during checkout, please contact us for assistance.

  • Restricted Destinations: We reserve the right to restrict shipping to certain locations for various reasons.

6. Shipping Address

  • Accuracy of Information: It is your responsibility to ensure the accuracy of your shipping address. We are not responsible for delays or losses due to inaccurate shipping information.

  • P.O. Boxes: We may not be able to ship to P.O. boxes, depending on the shipping carrier. Please use a physical address whenever possible.

  • Address Changes: We will try to accommodate address change requests but cannot guarantee any changes can be made once an order is processed.

7. Delivery Times

  • Estimated Delivery Times: Delivery times are estimates and are not guaranteed. While we strive to deliver your order within the estimated timeframe, factors such as weather conditions, carrier delays, and unforeseen circumstances may impact delivery times.

  • Delivery Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number, allowing you to monitor the progress of your delivery.

  • Signature Confirmation: Some orders, especially higher-value items, may require a signature upon delivery.

8. Shipping Notifications

  • Shipping Confirmation Email: Once your order is shipped, you will receive a shipping confirmation email with your tracking number.

  • Delivery Notifications: Some carriers may offer delivery notifications via email or text.

9. Lost or Damaged Shipments

  • Lost Shipments: If your order is lost in transit, please contact us within 10 business days so we can investigate the situation with the shipping carrier. We will take steps to resolve the issue, such as sending a replacement or issuing a refund.

  • Damaged Shipments: If your order arrives damaged, please contact us immediately. Retain the original packaging and any damaged items. We may require photographic evidence of the damage to process a claim with the carrier.

10. Customs and Import Duties (International Orders)

  • Responsibility for Fees: For international orders, you may be responsible for any customs duties, taxes, or import fees imposed by your country’s customs authorities. These fees are not included in the shipping costs and are the responsibility of the recipient.

  • Customs Regulations: Please be aware of your country’s customs regulations and restrictions before placing an international order.

11. Policy Modifications

We reserve the right to modify this Shipping Policy at any time without prior notice. Any changes to this policy will be posted on this page, and the “Effective Date” at the top of this page will be updated. Your continued use of our Website after any changes to this policy constitutes your acceptance of such changes. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at: